About Profexx Partners
Profexx Partners is a specialist consultancy delivering efficient, AI-enabled remediation solutions for regulated firms.
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We are led by experienced programme leaders with over 30 years of hands-on expertise in redress, regulatory response, and complaint transformation. From PPI and financial crime to the current motor finance mis-selling landscape, our team has directed some of the UK’s most high-profile remediation programmes.
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We challenge traditional consulting models by offering a leaner, more effective approach: tech-enabled, expert-led, and built for scale.
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Profexx is independently owned and operates through a trusted network of delivery and legal partners, giving clients access to proven expertise without the overheads or rigidity of large consulting firms.​
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Our flexible operating model blends core leadership, deep subject matter expertise, and powerful automation tools. This enables faster outcomes, lower costs, and greater transparency — while safeguarding reputational integrity through fully auditable and FCA-aligned delivery.
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We align with regulatory expectations from day one and work as an extension of your team — bringing the structure, insight, and capability needed to deliver high-quality outcomes at speed.
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With Profexx, clients gain clarity, control, and confidence.​
Our Expertise - What sets us apart
Deep Remediation Experience
​Our leadership team has directed some of the UK’s most complex remediation programmes, including PPI, motor finance mis-selling, Section 166 reviews, and financial crime response. We understand the risks, the scrutiny, and the speed required.
FCA-Ready Programme Design
We align with regulatory expectations from day one—designing structured, auditable programmes that withstand scrutiny and deliver fair, defensible outcomes.
Smart, Efficient Complaint Operations
​We help firms reimagine complaint handling—combining expert-led triage, legal oversight, and scalable automation to deliver faster, more consistent outcomes.
Root Cause & Conduct Risk Insight
We support firms in identifying systemic issues, improving oversight, and reducing repeat failings—strengthening controls and customer outcomes.
Modular, Collaborative Delivery
Our model flexes to your risk profile and capacity. We combine strategic oversight with specialist partners and tech-enabled tools—without the complexity or cost of traditional consulting structures.